Privacy Notice

We will use the information we hold about you to process your claim for Housing Benefit and Local Council Tax Support.

We may pass the information to other agencies or organisations such as the Department for Work and Pensions or HM Revenues and Customs, as allowed by law. We may check information you have provided, or information about you that someone else has provided, with other information held by us.

We may also get information about you from certain third parties, or give them information to

  1. Prevent or detect crime
  2. Protect public funds
  3. Make sure information is correct

These third parties include government departments, local authorities and private-sector companies such as banks, organisations that may lend you money and companies that assist us in fraud detection and prevention such as Credit Reference Agencies.

We will not give information about you to anyone else, or use information about you for other purposes, unless the law allows us to.

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Phone Contact us....


Please telephone 01992 564156/564157 and select one of the following options

  1. For a general enquiry
  2. For a specific enquiry about your claim with the Surname A-K
  3. For a specific enquiry about your claim with the Surname L-Z

Email: Benefits

Or you can write to us at:
Benefits Division, Civic Offices, High Street, Epping, Essex, CM16 4BZ

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