Housing
Pay your leasehold charges
There are several ways to pay your bill.
Pay your leaseholder charges by phone. Call 01992 564600 – our 24-hour automated telephone payment service. You will need:
- Your leasehold account number
- A debit or credit card
Pay your leaseholder charges in cash using your AllPay card at any Post Office or PayPoint store in the district. Keep your receipts as they are your proof of payment.
Find your nearest PayPoint store
If you have lost your card, call the Home Ownership team on 01992 564428.
Call our Home Ownership team on 01992 564428 to arrange this for you.
Contact your bank direct to set up a standing order. Use the details included with your leasehold bill under methods of payment and quote your leasehold account number as a reference.
If you are experiencing difficulties in paying this demand in full, contact the Home Ownership team:
- Call 01992 564428
- Email homeownershipteam@eppingforestdc.gov.uk
If you cannot make payments
If you are having trouble paying your leasehold charges in full, contact our Debt Recovery team to discuss your options: